Privacy Policy
Last updated: 30 August 2025
1) Who we are
We are SardarTrades Institute ("SardarTrades", "we", "us", "our"), a trading education provider offering online and offline mentorship, courses, and a community for learners. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our websites, contact us via WhatsApp/Telegram, or enroll in our programs.
Note: Nothing here is legal advice. Laws evolve; we may update this policy accordingly.
2) What we collect
Information you provide
- Contact details (name, phone number, WhatsApp/Telegram handle).
- Enrollment details (selected plan, transaction references, GST details if provided).
- Support communications (queries, feedback, files you share).
- Community content you post or submit to our groups.
Information we collect automatically
- Device and usage data (IP address, browser type, pages visited, timestamps).
- Cookies and similar technologies for basic analytics and session functionality.
Third‑party sources
We may receive limited information from payment processors and communication platforms (e.g., WhatsApp, Telegram, YouTube, Instagram) necessary to provide services and verify transactions.
3) How we use your information
- To provide and improve our courses, mentorship, and community.
- To communicate updates, schedules, and service notices.
- To process payments and maintain accounting records (including GST compliance where applicable).
- To protect our services, prevent abuse, and enforce our Terms.
- To comply with law and respond to lawful requests.
4) Legal bases (where required)
Depending on your location, we rely on one or more of: your consent; performance of a contract (to deliver your course/mentorship); compliance with legal obligations; and our legitimate interests in running, protecting, and improving our services.
5) Sharing & disclosures
- Service providers: payments, analytics, communication tools, cloud hosting—under confidentiality commitments.
- Legal & safety: to competent authorities when required by law or to protect our rights, users, or the public.
- Business transfers: as part of a merger, acquisition, or asset sale, subject to this Policy.
6) Data retention
We retain information for as long as necessary to provide services, comply with legal/accounting obligations, resolve disputes, and enforce agreements. Where possible, we minimize and anonymize data.
7) Your rights
Subject to applicable law (including India’s Digital Personal Data Protection Act, 2023), you may request access, correction, deletion, or portability of certain personal data, and you may withdraw consent where processing is based on consent. We may ask for reasonable verification before acting on a request.
8) Children
Our services are for adults and not intended for children under 18. If you believe a minor provided us personal data, contact us so we can take appropriate steps.
9) International transfers
We may process and store information in countries outside your own. We take appropriate steps to protect your data consistent with this Policy and applicable law.
10) Security
We use reasonable technical and organizational safeguards designed to protect your information. No system is 100% secure; use caution when sharing sensitive details over public networks.
11) Cookies
You can control cookies via your browser settings. Disabling certain cookies may affect site functionality.
12) Contact
Questions or requests about this Policy or your data?
- Phone / WhatsApp: +91 9464204837
We may update this Policy from time to time. Material changes will be indicated by updating the “Last updated” date.